IT COST ASSESSMENT

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What portion of your Operating Budget goes towards IT related issues? Do you know?

If not, consider these averages:



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	............ What portion of your Operating Budget goes towards IT related issues? Do you know? If not, consider these averages: 47 percent, of operating costs go to help desk and end-user support for mainframe, midrange, distributed computing, WAN and voice activities. There is a 15 percent cost difference between outsourcing these services and doing them in house. Labor accounts for 43 percent of some networks' TCO End-user time spent on non-job-related PC activities accounts for more than 40 percent of a PC's total cost More than 50 percent of IT expense lies outside the IS organization.